The South African Social Security Agency (Sassa) warned on Wednesday that social grants that have not been claimed for more than three consecutive months will lapse.
In a statement Sassa, which encouraged grant beneficiaries to collect social grants monthly, said it always informs beneficiaries in advance before their grants lapse.
The grants agency said beneficiaries have an opportunity to apply for restoration of grants within 90 days.
“If a beneficiary does not apply for the restoration of the social grant within 90 days of suspension, it can be interpreted as being unclaimed and will lapse, [after which] the beneficiary must make a new application,” Sassa said.
“To apply for the restoration of [a] social grant, [the] application should include the reason for not responding to [the] request for review or the intention to suspend and a completion of the administrative process that determines how the beneficiary managed financially during the suspension.”
The agency said the application for restoration must be supported by a letter from Sassa giving the reason for the suspension decision or the lapsing of the grant.
Beneficiaries seeking more info should call toll-free on 0800 60 10 11 from 8am to 4pm Monday to Friday.