Sassa, which has been experiencing problems in paying beneficiaries, on Monday said it had stabilised its system and had paid out about R746 million of the one billion rand for grant payments.
Sassa pays more than 12 million beneficiaries per month and about 700 000 of them have new Sassa cards. It said it was these beneficiaries who could not draw their money at banks, “notwithstanding the fact that Sassa had already deposited funds into their accounts”.
Sassa apologised for delayed payments.
Acting Sassa CEO Abraham Mahlangu said beneficiaries who encounter any problems can contact Sassa toll free on 0800 60 10 11 or inbox Sassa on social media.
“In extreme cases, Sassa will provide social relief of distress in the form of food parcels to anybody encountering problems with accessing their grants.”