“The engagements with Facebook SA are ongoing. However, in terms of the revised policy, it appears that there are different terms of service and privacy policies for users in the European countries and in non-European countries.
WhatsApp said there was “a lot of misinformation” about the update to terms of service regarding an option to use WhatsApp to message businesses.
The update regards how merchants using WhatsApp to chat with customers can share data with Facebook, which could use the information for targeting ads, according to the social network.
“We can’t see your private messages or hear your calls, and neither can Facebook,” WhatsApp said in a blog post.
“We don’t keep logs of who everyone is messaging or calling.”