Councillor Elgan Fortune says four families living in the Riemvasmaak Informal Settlement have been waiting almost a week for blankets, food and other disaster relief.
Fortune said Sassa was wasting time while people suffer.
In March, Mayco Member for Safety and Security, JP Smith, said Sassa had taken over from the City’s Disaster Risk Management Centre (DRMC).
Smith said: “Amid concerns that the payments to service providers could possibly be classified as irregular expenditure in terms of the Public Finance Management Act and Sassa’s supply chain management policies, the agency decided to take over responsibility for activation of humanitarian relief and conduct the assessments itself.”
Fortune says while five adults and seven children from Riemvasmaak received starter kits to rebuild their homes, Sassa has yet to step in.
“They have been waiting for the blankets and food that Sassa is supposed to issue, but to date only received a toiletry bag,” he says.
“They were told that the person who has the keys to the Sassa offices in Wynberg is apparently not even in Cape Town. They are really wasting the people’s time.
“If it was not for people from Mitchells Plain and other areas making donations, the families would have nothing.”
Smith says the City received complaints about disaster relief after Sassa took over, with victims waiting between three to five days for help.
Sassa did not respond to a request for comment on Monday.
If you would like to assist, please call Elgan on 073 964 2236.