Residents say they are gatvol of the long queues outside the Athlone Sassa offices after they spent hours standing in the rain and cold yesterday, only for the majority to be turned away at the door.
Shahiem Scholtz, a 25-year-old Manenberg resident, said he and his 46-year-old mother spent seven hours outside of the offices in Old Klipfontein Road before they were helped by officials.
“We got there at 1am and there were already people camping outside of the building but people only came to help us at about 8.30am,” he says.
“There were people sleeping on the pavements and everybody was getting wet and cold so they were kwaad and some spoke about protesting and we were worried.”
When the Daily Voice spoke to Shahiem at 1pm, he was still at the Sassa office, registering himself and his mother for disability grants.
“We were numbers 29 and 30 in the line and they only let in 40 people because of Covid, but these queues happen all the time here and people get upset.
“They must really do something to stop this from happening because it is like this all the time.”
A video sent to the Daily Voice showed scores of people standing outside the offices after 7am, while there were no signs of any Sassa officials, and people could be heard shouting for service and expressing their unhappiness at waiting outside of the building in the cold.
The person taking the video can be heard saying that the people are getting sick and tired of waiting and could resort to protesting in order to get their way.
Sassa did not reply to queries yesterday.