REALITY BITES - How school-leavers can stay in the job hunt in struggling SA economy

TWO weeks ago we were all very “opgemaak” when the matric results were released.

Social media was filled with proud parents posting their children’s achievements, and rightfully so.

With all the challenges our children face on the Cape Flats, surviving and passing matric is something to make a fuss about.

Now, the dust has settled, universities are oorvol and so many who thought they would be furthering their education this year have been left bitterly disappointed.

Sadly, they too have joined the ranks of the millions of unemployed South Africans.

As of the third quarter of 2025, South Africa’s official unemployment rate remains one of the highest in the world.

Some key unemployment stats from South Africa are: 

• Official unemployment rate: 31.9 percent
• Expanded unemployment rate (includes discouraged work seekers): 42.9 percent
• Total unemployed persons: 8.4 million
• Youth unemployment (15–24): 62.1 percent to 62.2 percent
• Youth vulnerability: Nearly 2 million young people have given up searching for work.

Marcel Hitge, a counselling psychologist, says there are significant mental health implications for those facing joblessness, and says it is important to put in place practical coping mechanisms to get through this.

Hitge said: “Perhaps the most obvious impact of being unemployed is the stress caused by financial instability. 

“The lack of security around meeting your basic needs, and possibly those of your family, can trigger a significant anxiety response. Uncertainty around future employment can present another layer of worry and a persistent sense of fear and anxiety”

“Relationships with family and close friends often take strain during a period of unemployment due to the increased stress, forced lifestyle changes, and potential conflicts resulting from financial difficulties.

“Over time, unemployment may contribute to the development or deepening of depressive symptoms, such as persistent sadness, low energy, and feelings of hopelessness. 

“Coupled with low self-esteem, social isolation and fewer resources or opportunities to enjoy life, the cycle of depression can become stronger and more debilitating”

Hitge recommends practising the following coping strategies:

• Routine, routine, routine

Maintaining a daily routine and following a schedule provides structure and stability, helping to counteract the feelings of chaos that often come with unemployment. This can reduce stress and lead to a sense of greater control over your life.

• Lean into relationships

Stay connected with friends, family (and former work colleagues) and communicate openly with them about your situation.

• Set realistic goals

Break down the job search process into manageable goals to keep it from becoming overwhelming. Celebrate small achievements along the way, such as updating your CV or attending a networking event, to keep yourself motivated.

• Expand your skills and networks

Use the time available to build on your skills. Don’t underestimate the value of training or short courses

• Financial planning

Stay on top of your finances by setting a realistic budget, exploring financial assistance options, and seeking professional advice if needed

• Stay active

Regular physical activity can be a powerful tool in helping to manage stress.

• Be proactive about managing stress

Embrace a positive mindset, focus on your strengths and past successes. Resilience is crucial in navigating the uncertainties and fears of unemployment.

Hitge says that while stress is a natural part of unemployment, it may be advisable to seek support from a mental health professional if feelings of depression or anxiety persist.

Super service shout-out

I FIRMLY believe that we must reward good service as quickly as we call out bad service. And therefore our “super service shout-out” is back in 2026. 

Our January customer service star is Amahle Fikelehi from Kauai Kenilworth Centre. 

This young man was bringing orders promptly, clearing tables, smiling and chatting to every customer he came into contact with. 

He didn’t see me observing him, but I saw him be engaging, friendly, enthusiastic and empathetic with the elderly and children alike.

Now some would say 'that this isn’t very special, that this is how everyone working in a similar environment should be'. But in reality, often it isn’t. 

On a day when you might not be feeling your best - a mislikke look and attitude can bring you down even further, in the exact way that a broad smile and cheerful disposition can lift your spirits. 

The little things become the big things that matter. Customer service matters.

I hope these shout-outs continue to spur on those in leadership to appreciate and grow their employees who go the extra mile – even if it’s just with a beautiful smile. 

Thank you Amahle. You make a difference.

• Every month, we will have a winner of our “super-service shout-out” – and in December, our overall winner for the year, will receive a R1 000 cash prize.