President Jacob Zuma and Police Minister Fikile Mbalula are expected to meet this week to discuss the case, Mbalula’s spokesperson Esethu Hasane confirmed.
It’s alleged the officers, based at the Elsies River police station, were not cooperative when the little girl’s disappearance was first reported.
The three-year-old’s body was discovered in a shallow grave at Epping Industria, which is about a kilometre from where she was last seen nine days earlier.
Zuma and Mbalula have both visited the Pieters family following the tragedy.
Family spokesperson and community leader, Roegshanda Pascoe, welcomed the high-level intervention.
“We had requested sniffer dogs when Courtney went missing and they simply ignored us.”
“We are glad that our voices have been heard because there are many similar cases which police are not taking seriously and not acting swiftly enough.
“The minister has also requested to see our memorandum of grievances which we handed in at Parliament on Freedom Day,” she said.
In the memorandum, the community say they want “immediate action when cases of missing children are reported”.
“And we also want to be consulted when people from our communities who are in prison are being considered for parole. We are the ones who have to live with those people, so we want to be able to have a say whether or not we want them back to live among us.”